UIDAI Online Aadhaar Card Help

Aadhar Card Correction Form Online: The Aadhar system provides single source offline/online identity verification across the country for the residents. Once residents enrol, they can use their Aadhaar number to authenticate and establish their identity multiple times using electronic means or through offline verification, as the case may be. Aadhaar is a universal number, and agencies and services can contact the central Unique Identification database from anywhere in the country to authenticate a beneficiary’s identity by availing authentication services. In other words, Aadhaar means foundation, therefore it is the base on which any delivery system can be built. Aadhaar can be used in any system which needs to establish the identity of a resident and/or provide secure access for the resident to services/benefits offered by the system

In Hindi:

आधार प्रणाली निवासियों के लिए पूरे देश में एकल स्रोत ऑफ़लाइन / ऑनलाइन पहचान सत्यापन प्रदान करती है। एक बार निवासियों का नामांकन हो जाने पर, वे इलेक्ट्रॉनिक माध्यमों का उपयोग करके या ऑफ़लाइन सत्यापन के माध्यम से, जैसा भी मामला हो, कई बार अपनी पहचान प्रमाणित करने और स्थापित करने के लिए अपने आधार नंबर का उपयोग कर सकते हैं।

आधार एक सार्वभौमिक संख्या है, और एजेंसियां और सेवाएं प्रमाणीकरण सेवाओं का लाभ उठाकर लाभार्थी की पहचान को प्रमाणित करने के लिए देश में कहीं से भी केंद्रीय विशिष्ट पहचान डेटाबेस से संपर्क कर सकती हैं। आधार का मतलब नींव है, इसलिए यह वह आधार है जिस पर कोई भी डिलीवरी सिस्टम बनाया जा सकता है। आधार का उपयोग किसी भी प्रणाली में किया जा सकता है जिसमें निवासी की पहचान स्थापित करने और/या सिस्टम द्वारा प्रदान की जाने वाली सेवाओं/लाभों के लिए निवासी को सुरक्षित पहुंच प्रदान करने की आवश्यकता होती है।

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Updating data on Aadhaar

Registered Mobile Number

• A registered mobile number is essential to access Aadhaar Online Services
• You can verify your mobile number that has been declared at the time of enrolment or during the latest Aadhaar detail update.

Demographic data update, the need could arise from:

• Changes in life events such as marriage may lead to residents changing their basic demographic details such as name and address. Address and mobile number could also change due to migration to newer locations. Residents may also want changes in their relative’s details due to changes in life events such as marriage, death of a relative etc. In addition, residents could have other personal reasons to change their mobile number, email address etc.
• Changes in various service delivery platforms may lead residents to declare request changes and to add mobile numbers to CIDR etc.
• Errors were made during the enrolment process wherein the resident’s demographic data may have been captured incorrectly. Changes to the “DoB/Age” and “Gender” fields are expected primarily due to enrolment errors.
• Since a resident can enrol anywhere in India, it may happen that a native speaker of language “A” is enrolled by an operator of language “B” and consequently the resident’s local language of enrolment is “B”. Later, the resident may want to change the local language of enrolment to another that he/she prefers. If so, then all the demographic information that is printed on the Aadhaar letter will need to be updated in the new local language.
• UIDAI may also ascertain the availability of POI, POA and other documents collected at the time of enrolment/update and their quality and decide to notify residents to update their demographic information and submit the required document.

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Biometric update, the need could arise from:

• Age <5 years at the time of initial enrolment -The child should be re-enrolled when the child attains an age of 5 years and all biometric data should be provided. A de-duplication would be done for the child at this stage. This request will be treated similar to a new enrolment request while retaining the original Aadhaar number Age between 5 and 15 years at the time of enrolment – The resident should furnish all biometrics for updates when the resident attains the age of 15 years. Age >15 years at the time of enrolment – Residents are recommended to update their biometric data every 10 years.
• Events like accidents or diseases leading to the biometric exception
• As the Aadhaar authentication service is becoming ubiquitous, residents may also approach for biometric updates because of authentication failures (called false rejects – where a correct resident with a valid Aadhaar number may be incorrectly rejected) which may result from incorrect biometric capture or poor biometric quality captured at the time of enrolment. With improvements in technology, it may be possible to capture better quality biometrics in the CIDR.
• UIDAI may verify the quality of biometrics captured during enrolment/ update and decide on a threshold. All the residents whose biometrics are below the decided threshold level may be notified by UIDAI to update their biometrics.

Also, Read- Aadhar Card Update Center, Methods of searching Aadhaar Kendra, FAQs… Read More

Modes of Update

Via Online

The Self-Service online mode offers address updates to the residents where the resident can directly place the update request on the portal. The Aadhaar number and registered mobile number of the resident are required to log in to the portal. The resident is authenticated using OTP on his/her registered mobile number. To complete the update process, the resident needs to upload the
supporting POA documents, which will be verified against requested data at a later stage at UIDAI’s Update back-office by a Verifier. The resident needs to have a mobile number registered with Aadhaar for using this service.

Using self-service Update Portal for online Aadhaar Data Update:

• Login to the SSUP portal using Aadhaar and OTP
• Select the fields to be updated
• Fill the data in the selected fields
• Submit the form & URN will be generated
• Select the BPO for review of the update
• Attach an original scanned copy of the support document,
• Using the URN check the Aadhaar update status

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By Visiting Permanent Enrolment Centre

These are modes where residents place the demographic/biometric update request with the help of an operator at a Permanent Enrolment Centre. So in such a case, the documentary evidence is collected by the operator at the time of accepting the request. The document verification by the verifier also happens at the time of placing the Update request.

UIDAI currently has envisaged three modes for Assisted Updates:

Update Client Standard

• Fields: All biometric and demographic fields as well as local language can be updated
• Identity Authentication: Biometric check at the back-end.
• Document Verification
  • Verification is done for those fields which require documentary evidence.
  • Verification is done by a verifier appointed by UIDAI/Registrars present at Enrolment / Update Centre.
  • The verification procedure followed should be in line with DDSVP Committee Recommendations followed during the enrolment process
• Form Filling and Acknowledgement
  • Done by the operator on update client as requested by the resident. Handles spelling, language issues, transliteration, etc. The operator will provide biometric sign-off against every update request.
  • Therefore the Resident gets an acknowledgement receipt with an Update Request Number (URN) which can be tracked.

Also, Read- UIDAI Home, About UIDAI, Historical Background, Basic Information, FAQs

Biometric Update Process:

• Filling Application Form
• Manual Verification of proof
• Entry of Data into client software by operator
• Biometric Authentication by Resident
• Operator & Supervisor’s Confirmation
• Acknowledgement of Receipt

Update Client Lite (UCL)

• Fields: All demographic fields and Photos, as well as local language, can be updated.
• Identity Authentication: Boimetric Authentication of the resident.
• Document Verification
  • Verification is done for those fields which require documentary evidence
• Verification is done by a verifier appointed by UIDAI/Registrars present at Enrolment / Update Centre.
  • The verification procedure followed should be in line with DDSVP Committee Recommendations followed during the enrolment process
• Form Filling and Acknowledgement
  • Done by the operator on update client as requested by the resident. So the Resident gets an acknowledgement receipt with an Update Request Number (URN) which can be tracked. The operator will provide biometric sign-off against every update request.

• फ़ील्ड: सभी जनसांख्यिकीय फ़ील्ड और फ़ोटो, साथ ही स्थानीय भाषा, को अपडेट किया जा सकता है।
• पहचान प्रमाणीकरण: निवासी का बॉइमेट्रिक प्रमाणीकरण।
• दस्तावेज़ सत्यापन
  • सत्यापन उन क्षेत्रों के लिए किया जाता है जिनके लिए दस्तावेजी साक्ष्य की आवश्यकता होती है
  • नामांकन/अपडेट सेंटर पर मौजूद यूआईडीएआई/रजिस्ट्रारों द्वारा नियुक्त सत्यापनकर्ता द्वारा सत्यापन किया जाता है।
  • नामांकन प्रक्रिया के दौरान पालन की जाने वाली सत्यापन प्रक्रिया डीडीएसवीपी समिति की सिफारिशों के अनुरूप होनी चाहिए
• फॉर्म भरना और पावती
  • अपडेट क्लाइंट पर ऑपरेटर द्वारा निवासी के अनुरोध के अनुसार किया जाता है। तो निवासी को एक अद्यतन अनुरोध संख्या (यूआरएन) के साथ एक पावती रसीद मिलती है जिसे ट्रैक किया जा सकता है। प्रत्येक अद्यतन अनुरोध के लिए ऑपरेटर बायोमेट्रिक साइन-ऑफ प्रदान करेगा।

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Update through AUA Point of Presence (Aadhar Card Correction Form Online)

This mode will be used by select Registrar who will also become AUAs. So UIDAI may provide application / APIs for Updates. So the Registrars selected for such updates will be Registrars known to collect/generate/possess and/or manage the particular demographic field and a custodian of such data.

• Fields: Demographic fields
• Identity Authentication: Biometric Authentication of resident on the AUA device; UIDAI may decide to use other/additional authentication factors if required. For example mobile OTP, for taking update requests from this mode.
• The operator will provide biometric sign-off against every update request. Thus they must have Aadhaar. Auth standards of UIDAI will be applicable for device/s used.
• Document Verification: UIDAI will accept updates based on Registrar’s verification process and Resident Authentication. For audit purposes, electronic/scanned document copies may be collected online. These document copies may be captured and received with each resident request or may be made available, by the Registrar, in batches against the Update Request Numbers, Date and time.
• Form Filling and Acknowledgement
  • Done by Registrar’s Operator( employee/ outsourced) on Device with Biometric Authentication Feature, such as a Micro-ATM Resident gets an acknowledgement receipt with Update Request Number (URN) which can be tracked. The acknowledgement may be a print receipt and/or an SMS/email based on the type of request. For example, for a mobile number update, the acknowledgement can be an SMS on the given mobile number. The API will have the functionality to generate electronic as well as print receipts. The Registrar may provide print receipts at the end of taking update requests if they so decide.